Cityworks – Upgrades and Training
NEWEDGE CAN KEEP YOUR CITYWORKS SOFTWARE CURRENT AND YOUR USERS UP-TO-DATE.
Cityworks Upgrades & Training
system is only good if it supports you and you can actually use it!
NewEdge’s Cityworks consultants have many Cityworks AMS and PLL upgrades and training options and we’re here to help walk you through them all. After all, if the system doesn’t have all the options you need or your people don’t know how to use it; it is worthless. Our team will make sure you and your team can make the switch from where you are now to enjoying the full benefits of such a robust solution.
Bundle Your Upgrades and Save Even More
As a certified preferred partner with Cityworks; we can provide savings that the other guys can’t. Due to the volume of installations and our unique certifications, we’re able to offer bundled deals to our clients that save you time and money.
“Continued training is a must for your team. Continued training ensures optimal use of the system and reliable data entry”
Upgrade Options
NewEdge promises uninterrupted, seamless upgrades of the Cityworks software. Our staff test new versions of the Cityworks suite of software in our hosted environment on robust databases. Feel secure that your upgrades will not break or disrupt daily use of the system.
Ongoing Training
Like most new technologies; it can be a struggle to keep all that you learn in initial setup straight. That’s why we have dedicated team members to provide ongoing training to your team. You can feel confident as new modules are rolled out or just as it may have been a while since a special feature was used; we’re here to help guide you through it and get the most from your investment!
Custom Reports
Let NewEdge teach your staff how to use Crystal Reports to generate custom report templates. Our staff conducts classes that teach you how to use the Crystal Reports software and generate reports in class based on your reporting needs. NewEdge also delivers custom report writing services for those clients who do not have the staff to generate custom reports.
CASE STUDY
“Leadership and learning are indispensable to each other.”
The City of Rockwall has utilized all upgrade and training services with NewEdge. Starting with Cityworks Server AMS 2017, we provided continued training services through upgrades and user training. Cityworks PLL went live in 2020 and the City will continue to employ us for continued user refresher training, crystal reports training, and custom reporting services.